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Trade Counter Assistant (Poole)

Ref: TRADE COUNTER ASSISTANT - POOLE
Location: Poole

Contact
Pirtek Poole

Contact Name
Shaun Grainger

Salary
Upon Application

Tel: (01202) 681 681

Fax: (01202) 684 448

Email: [email protected]

Address
Unit 12 Dawkins Road Industrial Estate, Poole, Dorset, BH15 4JP

Notes

Key Functions & Responsibilities 

  • Be the first point of contact for customers visiting the centre
  • Porvide a quality service to customers with prompt and courteous service
  • Always be well presented and use appropriate Personal Protective Equipment as required
  • Provide the required service to customers be it; sale of off-the-shelf products, replacement hydraulic hose assemblies using Pirtek hose assembly procedure, arranging for a MSST to visit customer premises 
  • Use Pirtek IT systems to record and process jobs at all times adhering to the Pirtek 'system'
  • Actively promote Pirtek products and services to Centre customers
  • Assist the centre manager with stock control/ordering and distributing stock to the MSSTs
  • To provide assitance to centre staff within the franchise when requested
  • The day to day operation of the sales counter area ensuring: it is kept clean and presentable at all times, the area is well stocked and merchandised

Skills & Competencies

  • Good communication skills both orally and in writing
  • The ability to present yourself in a professional and courteous manner to customers and staff
  • Basic mechanical knowledge

Next Steps...

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