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Trade Counter Assistant (Cumbria)

Ref: TRADE COUNTER ASSISTANT - CUMBRIA
Location: Cumbria

Contact
Pirtek Cumbria

Contact Name
John Osborne

Salary
Upon Application

Tel: (01768) 210 055

Fax: (01768) 210 066

Email: [email protected]

Address
1 Penrith Industrial Estate, Hawswater Road, Penrith, Cumbria, CA11 9EU

Notes

Pirtek Cumbria are seeking to employ a Trade Counter Assistant. The ideal candidate for this role would be, an individual who has just left school, and is looking for an opportunity to gain more hands on experience and seeking new challenges. 

Key Functions & Responsibilities

  • Be the first point of contact for customers visiting the centre
  • Provide a quality service to customers with prompt and courteous service
  • Always be well presented and use appropriate Personal Protective Equipment as required
  • Provide the required service to customers be it:- sales of off-the-shelf products, replacement hydraulic hose assemblies using Pirtek hose assembly procedure, arranging for a MSST to visit customer premises
  • Use Pirtek IT systems to record and process jobs at all times adhering to the Pirtek "system"
  • Actively promote Pirtek products and service to Centre customers
  • Assist the Centre Manager with stock control/ordering and distributing stock to the MSSTs
  • To provide assistance to Centre staff within the franchise when requested
  • The day to day operation of the sales counter area ensuring:- it is kept clean and presentable at all times, the area is well stocked and merchandised

Skills and Competencies

  • Good communication skills both orally and in writing
  • The ability to present yourself in a professional and courteous manner to customers and staff
  • Basic mechanical knowledge

Work Experience

  • Customer facing experience desirable
  • Work experience in a technical/engineering environment advantageous but not essential 

Next Steps...

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