Depot Assistant – Pirtek Luton

Depot Assistant - Pirtek Luton

Ref: DEPOT ASSISTANT – LUTON
Location: Luton

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Contact: Pirtek Luton

Name: Scott Robinson

Salary: £20- £24k based on experience

Email: [email protected]

Address: Unit 11, Enterprise Park, Sundon Park Rd, Luton, LU3 3GU

Phone: 01582 597050

We have a job vacancy / opportunity at Pirtek Luton.

Pirtek are a nationwide network of hydraulic hose professionals, helping to keep businesses from every sector moving, minimising operational downtime throughout the UK and Ireland.

We have a vacancy for a Depot Assistant at the number one hydraulic solution and repair centre in Bedfordshire. As a Depot Assistant, you will be expected to deliver a high level of customer service in operational and sales activities, ensuring customers receive a fast and efficient response to sales enquiries, building customer loyalty and enhancing the company’s reputation for service.

This role is a great opportunity for any candidates looking to begin a career as a hydraulic service technician.

Provide a friendly and helpful response to customer enquiries to their total satisfaction in order to contribute to improving service levels to be the best in the industry
Answering the phone and helping the Centre Manager to control and direct the mobile engineers and vans
Always be well presented and use appropriate Personal Protective Equipment as required

Assemble hydraulic hoses to customer requirements.
Assist with stock control, ordering and product sourcing
Actively promote Pirtek products and services to Trade Counter customers
Proactively sell to both existing and new customers in order to meet and exceed sales and margin targets, and to continually work to build and develop the customer base at the branch
Accurate and regular order entry to help achieve minimum time delay between receipt of order and dispatch of goods, therefore maximising sales / stock turnover
Log and process jobs through the Pirtek IT system
Pro-actively promote Pirtek products and services to walk-in customers
Assist the Centre Manager with stock control, ordering and distribution to the technicians
Provide assistance to Centre staff within the franchise when requested
Day to day operation of the sales counter area, ensuring it is kept clean, presentable, well stocked and merchandised at all times
When required to, use a company vehicle to deliver products
To provide assistance to Mobile Technicians within the workshop and on-site when required.
General housekeeping of the centre
Good communication skills, both orally and in writing
Basic mechanical knowledge
The ability to present oneself in a professional and courteous manner to customers and staff
It would be preferential, but not essential, to have business to business or trade counter experience.
A base knowledge in mechanical systems
Ability to work unsupervised and to time constraints
Successful completion of any Pirtek Training program as requested by management
Computer Literate with a good knowledge of MS Office products
Good manual dexterity and physical ability- for hose assembly and stock control

Work experience

Previous experience in a technical/engineering environment advantageous but not essential

Educational requirements

GCSE in English and Maths advantageous

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