Current Vacancies - Admin Assistant

Key Functions and Responsibilities

• Administrative support to the franchise
• Administrative duties could include:
• Taking job instructions from customers and entering info on Pirtek systems
• Contacting customers for purchase order numbers or other info
• Contacting customers to request payment for work done
• Liaising with staff regarding info required for works order and invoices
• Ordering and processing of stock
• Assistance maintaining ISO records
• Assiting with the preparation of financial records
• Assisting your line manager with general administration
• Ensure work is done in a timely manner
• Ensure any communication from customers is effectively handled including complaints
• Ensure the Pirtek System is followed at all times in terms of updating required information
• If you believe further training or guidance is needed raise with your line manager
• Immediately advise your line manager if you suffer any health issue that could affect your work
• Abide by terms and conditions in your Employment Contract and Confidentiality Agreement

Skills & Competencies

• Good numeracy skills
• Good communication skills both orally and written
• Good telephone manner
• Good organisational skills
• Good computer skills, particularly with Microsoft Word and Excel
• Always present yourself in a professional and courteous manner to all
• Ability to follow systems and procedures consistently and methodically 
• Ability to work in a 'robust' manual/engineering environment
• Ability to work in a small organisation that expects a flexible work attitude
• No heavy lifting or other manual work is required

Work Experience

• Some admin experience preferred
• Some customer contact experience preferred

Educational and Qualificational Requirements

• GCSE in English and Maths