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Trade Counter Assistant (Leicester)

Ref: TRADE COUNTER ASSISTANT - LEICESTER
Location: Leicester

Contact
Pirtek Leicester

Contact Name
Justin Rogers

Salary
Upon Application

Tel: (01162) 547 745

Fax: (01162) 550 045

Email: [email protected]

Address
22 Oswin Road, Leicester, Leicestershire, LE3 1HR

Notes

Key Functions & Responsibilities

  • Be the first point of contact for customers visiting the centre
  • Provide a quality service to customers with prompt and courteous service
  • Always be well presented and use appropriate Personal Protective Equipment as required
  • Provide the required service to customers be it: sale of off-the-shelf products,replacement hydraulic hose assemblies using Pirtek hose assembly procedure, arranging for a MSST to visit customer premises
  • Assemble hydraulic hoses to customer requirements
  • Use Pirtek IT systems to record and process jobs at all times adhering to the Pirtek 'system'
  • Actively promote Pirtek products and services to Centre customers
  • To provide assistance to Centre staff within the franchise when requested
  • Attend Pirtek training courses as requested by management
  • The day to day operation of the sales counter area ensuring: it is kept clean and presentable at all times, the area is well stocked and merchandised
  • Always follow customer requirements - if this is not possible consult with your Centre Manager
  • Adequately communicate with customers especially if their requirements cannot be precisely met.

Skills and Competencies

  • Good communication skills both orally and in writing
  • The ability to present yourself in a professional and courteous manner to customers and staff
  • Basic mechanical knowledge
  • Good manual dexterity and physical ability - for hose assembly and stock control 

Next Steps...

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