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Courses Available

Regional customer service/sales training

  • The importance of good customer service
  • Overview on sales / Features vs Benefits
  • Meeting your prospect / Introducing yourselves
  • Elevator Pitch / Flip Chart
  • Questions Open / Closed
  • Handling Objections
  • Facts and Figures
  • Body Language
  • Closing
  • Tricks & Tips
  • Quick Fire Round
  • Summary
  • What you have learned today
  • Conclusion.

The course includes some role play.

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1 day

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