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Career Opportunities

Current Vacancies - Trade Counter Assistant

Tasks & Responsibilities

  • Read, understand and appreciate fully the Pirtek system and above all conform to its direction in all aspects.
  • To provide a fast customer service for over the counter jobs, ensuring a high level of service is maintained at all times, including the importance of offering all customers hot or cold drinks while they wait.
  • Assisting the Centre Manager with the distribution of service calls and receiving of incoming phone calls always keeping in mind our “on-site” within 1 hour objective.
  • Answer the telephone in a cheerful and pleasant manner so that the caller feels wanted. Answer on the basis of “Good Morning Pirtek – John Speaking”. Do not leave caller on hold for long periods of time, provide an accurate E.T.A and also keep your customer informed of job progress.
  • Attach tags and maintain tagging system on all hose assemblies produced within the centre.
  • Assist in maintaining the PVO system or the filing system of job cards.
  • Be aware of use and maintenance of safety equipment and fully utilise all safety items within the legal and H&S requirements.
  • To provide job related Information to MSST’S when required.
  • Maintain dress and appearance standards in keeping with the Pirtek image and in line with corporate policy. Wear corporate uniform at all times of employment and maintain it in a clean and suitable condition.
  • To provide support with stock orders in line with Centre Managers requirements.
  • Be responsible for the upkeep of the depot cleanliness and general housekeeping.   
  • To maintain vending machine stock and general appearance of customer service area including dusting and upkeep of point of sale items.
  • Attend all weekly/monthly staff meetings.
  • Attend any training courses as deemed necessary.
  • To give Pirtek U.K. first chance where possible to supply items outside of standard stock.  
  • To ensure the telephone is diverted correctly in the evening and undiverted in the morning.

Available vacancies for Trade Counter Assistant

Ref: TRADE COUNTER ASSISTANT- SWANSEA
Location: Swansea

Added: 22.02.2016

> Learn more & apply

Ref: TRADE COUNTER ASSISTANT - THURROCK
Location: Thurrock

Added: 22.06.2017

> Learn more & apply

Ref: TRADE COUNTER ASSISTANT - GREENWICH
Location: Greenwich

Added: 28.06.2017

> Learn more & apply

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