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Current Vacancies

Product Engineer

Ref: PRODUCT ENGINEER 001- ACTON
Location: Acton

Contact

Contact Name
Serkan Algan

Salary
Upon Application

Tel: (020) 8749 8444

Fax:

Email: [email protected]

Address
Pirtek UK, 199 The Vale, Acton, London W3 7QS

Notes

Job Purpose Summary

Managing and providing technical and product support to the Pirtek network and internal staff in Pirtek UK, Germany and Benelux. Identifying new products and/or services and working towards enhancing product performance and specifications.

Main Responsibilities/Accountabilties 

  • Communicating with the Pirtek UK network regarding core product related technical enquiries and assisting them with project based special products enquiries where Network Support Department fails to provide adequate information.
  • Giving guidance to Network Support Team where required.
  • Ensuring that all Pirtek Technical Specification Files (PTS) are up-to-date and issuing new PTS's for missing core products.
  • Issuing the Crimp Chart every quarter and ensuring that the data on Pirtek Crimp Chart is correct and complete.
  • Handling the warranty claims from centers on Pirtek core products and ensuring that the process is followed through. Responsible for recieving, logging and reporting all failures and claims on core products and investigating the cause/reason, reporting accurately the details of the investigation and determining what, if any, internal corrective action should be taken to ensure no future recurrence.
  • Development of current and future/possible suppliers (both core product and nominated suppliers) on technical compliance and overall product performance measures working together with the PTM.
  • Liaise with SMDs and centers and get centers feedbacks to unearth the gap in the product mix. Work with the PTM and Sales Managers to introduce new core products in to the range.
  • Evaluating any issues or internal problems as they arise to determine what further action should be taken and reporting the full details, together with possible solutions, to the PTM.
  • Attending Pirtek UK events as and when appropriate.
  • Providing general administration support as and when required.
  • Responsible for ensuring that the individual is aware of, and follows all Workplace Health & Safety policies and procedures.

 

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